Education Support Systems

 

With InTouch Digital, you have a total communication solution that is designed specifically for schools. InTouch Digital offers flexible system features and capabilities, meeting your unique needs with maximum cost effectiveness.  Plus, it’s easy to use, conveniently allows system access by phone and enables you to centralize multiple schools’ requirements in one system, by utilizing the InTouch Digital Server.  Best of all, InTouch Digital can grow as your needs change, protecting your investment. And since InTouch Digital’s proven quality and reliability are built into the system, you can count on exceptional performance for many years.

 

 

The Complete Communication Solution for Schools

InTouch Digital puts a number of vital tools to work for your school, maximizing your operational efficiency and cost effectiveness while keeping parents and students fully informed.

 

Automatic Absence Notification by Telephone

An InTouch Digital Server can provide a Student Absence Notification System that relieves your staff of the need to spend their valuable time calling the parents of absent students each day. The system accesses the names and phone numbers of absent students from the school’s attendance computer or database. Then the system automatically calls those phone numbers and plays a pre-recorded message informing parents of their child’s absence. You can easily customize this message for each school in your district.

You can configure the system to make calls only during specific times, such as evening hours, when parents are most likely to be home. When parents receive absence-notification calls, the system will provide the details of the absence and request that the parent call the Attendance Office to clear the absence or will allow a message to be recorded explaining the reasons for the absence. InTouch Digital allows immediate call transfer to the Attendance Office during school hours.

Another major enhancement is providing parents the ability to be notified by whatever electronic method they choose.  In addition to the telephone we can support cellular text messages, pager notification, e-mail notification or any combinations of these methods. InTouch Digital supports integration with all Attendance Systems and Databases.

 

 

Absence Notification System

 

The InTouch Digital Server receives information regarding absences from the school attendance system, and based on pre-defined parent information triggers an absence notification message, which may be delivered immediately by email, pager, cellular SMS or voice message, or may be delayed until the evening hours when a phone call to the home phone delivers the notification.

 

InTouch Digital provides the ability to deliver the attendance message in the preferred language of the recipient at a time most convenient to the parent.

 

Full reporting of all calls, message delivery and failure is made available to the Attendance Office in real-time, as well as allowing parents to clear the absence with a voice message during the notification call, thereby eliminating the need for a call back to be made to the school.

 

Parents can also use the InTouch Digital Server to notify the school of expected absences for their student, 24 hours a day, 7 days a week. All absence messages are delivered to the Attendance Office immediately, are time stamped and contain the phone number of the recording party. Parents may also provide notice of an absence by email.

 

Homework Assignment Line

The Homework Assignment Line enables students and parents to access homework assignments and special-project due dates by phone at any time. InTouch Digital also makes it easy for teachers to update homework assignments in the system. You can connect the Homework Assignment module directly to a teacher's existing voice mailboxes, or optionally create individual subject/grade homework notification lines.

 

 

Communication System for All Groups

Using the InTouch Digital unique mailbox partitioning, school organizations such as band, drama, choirs or team sports can be set up within a “secure group” for communications within that respective group. 

 

Home schooling surveillance by telephone

The InTouch Digital Server provides full support for home schooling surveillance, by calling the pre-defined student’s home phone numbers at differing times of day, and requiring a verbal confirmation of a random password or phrase, ensures that the monitored student is in fact physically at the contracted location. Instant notification to the Attendance Office of failed to answer or failures to respond correctly, ensuring monitored students can never have others respond for them.

 

Standard Features

  •  Full Automated Attendant functions.

  •  Automated Absence Notification System

  •  Customized school/teacher/grade messages.

  •  Full answering machine detection.

  •  Full call tracking and reporting.

  •  Multi-Lingual capability

  •  Event Information lines.

  •  Snow day and other emergency notification.

  •  Cafeteria Menu

  •  Homework Assignment & Assistance Line

  •  One or Multiple schools in one central system

  •  E-mail absence notification

  •  Full voicemail services for Staff and Departments.

  •  Secure system to prevent fraudulent calls.

  •  Multi use mailboxes and audio text lines.

  •  Unlimited application support.

  •  Sport teams and school club information lines.